Why is it important to add contact information when placing an order?
Providing your email and phone number at checkout is crucial to:
- Ensure timely delivery
- Get real-time delivery updates
- Avoid items being held at customs or returned
When contact details are provided, it’s more likely that the package will be delivered on the first try. This is particularly helpful for couriers bringing packages to the recipient’s door, as they may struggle to complete deliveries without contact information.
Additionally, US Customs and Border Protection recently released a policy that strongly recommends including the recipient’s email and phone number to prevent items from being held at customs.
When ordering items for yourself, you should add your email and phone number at checkout to avoid bad experiences and delivery delays.
This is especially important during Sales season when order volumes are high, and carriers are under extra pressure to deliver on time.