Get the item you ordered or your money back.

It’s automatic and covers your purchase price plus original shipping and there’s no extra fee for coverage.

• If the item hasn’t arrived.
• Or the item isn’t as described.

Contact Us: pygod@pygear.com

• Within 30 days of delivery.
• Include your name and order number.
• Submit a photo of the item and a brief explanation of the problem.

We will do 1 of 2 things, if your claim is accepted*.

• We let you keep the item and give you a full refund
• We send you another identical item to replace the unsatisfactory one at no expense

Credit for your returned item(s) will be refunded back to your account in the same form of payment used to purchase the item(s). The credit should appear on your next statement. You should receive an email confirming the completion of return processing.

That’s our Money Back Guarantee Policy.

*For full terms and conditions, read our Refund Policy.